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    Do Whatever It Takes
    Stream Impact | Jun 19, 2019

     

    If you know anything about the Stream Logistics team, you know that we say what we mean and we do what we say.

    In short, we take action.?

    Our belief in action is accompanied by five other beliefs that help determine our high standards. Our other beliefs include love, integrity, self-determination, impact, and curiosity. For every belief, we have a corresponding standard, which is a blueprint for how we live out our beliefs.

    Our standards are at the core of everything we do. We are never going to tell you that we are going to do something, and then not do it. It’s just not our mindset, nor is it how we operate. We believe in action as a virtue, and the way we act out this belief is to do whatever it takes. We do whatever it takes to help make your life a little less stressful. We do whatever it takes to make your job easier. We do whatever it takes to make you look good.

    If that means proactively tracking twenty-seven loads on back-to-back weekends to put you at ease, we will do it… and have done it. Kirk, one of our rockstar dispatchers, did whatever it took to ensure our client’s weekend shipments were picked up and delivered on-time. The first weekend, he was tasked with managing thirteen critical weekend shipments. He made sure that every load was tracked multiple times while ensuring our client was updated on each and every load.

    The following weekend was Valentine’s Day weekend, and the same client needed 14 critical loads shipped that weekend. Kirk not only tracked and communicated the progress on every shipment, but he also made time to enjoy his Valentine’s Day weekend with his wife. Like the rest of the Stream team does on a daily basis, he did whatever it took to live up to the Stream standards.

    Our do whatever it takes mindset isn’t just for our clients either, it applies to our fantastic carriers, too. While shipping a golf cart to Texas, our team found out two hours prior to delivery the consignee had no way to offload the cart. The driver informed us that he had another pick up right after our delivery, and as we all know, time is money, and if the driver got held up with our delivery, he could lose out on his next load. Our team immediately took action by locating the nearest warehouse who would be able to offload and temporarily store the golf cart. Next, we sourced a local towing company to pick up and deliver the golf cart to the receiver, all the while communicating with the driver and ensuring that he made it to his next pick up on time.

    Whether you’re a carrier or shipper, we will do whatever it takes to help you because we care about you. This mindset of action has always been in our DNA. Each of us jumps into action when needed and we do whatever it takes to live up to the high standards we set for ourselves.

    As with all of our standards, this standard is not aspiration, it is a practice that is lived out every day. It is a mindset that each member of Stream embodies. We do whatever it takes to earn your trust and make your job and life easier. Even if the road to success is steep, we are going to DO WHATEVER IT TAKES to raise the standards and remove uncertainty in transportation.

     

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